Terms of Service

Please read these terms of service carefully before using our service.

1. AGREEMENT TO TERMS

These Terms of Use are a binding agreement between you, as a user of the website and/or services, and [Company Name] ("Company," "we," "us," or "our"). By accessing and using the website, web application, dashboard, APIs, documentation, or any other media channel, mobile website, or application linked or connected to it (collectively, the "Service"), you agree to be bound by these Terms of Use. If you do not agree to these terms, you are expressly prohibited from using the Service, and you must discontinue use immediately.

Supplemental terms and conditions or documents that may be posted on the Service from time to time (including but not limited to API documentation, acceptable use policies, pricing pages, usage limits, and security notices) are hereby expressly incorporated herein by reference. We reserve the right to make changes to these terms from time to time without notice, and your continued use of the Service will signify your acceptance of any adjustment to these terms.

The Service is not tailored to comply with industry-specific regulations such as the Health Insurance Portability and Accountability Act (HIPAA) or the Federal Information Security Management Act (FISMA). If your intended use would subject us to such laws or requirements, you may not use the Service.

The Service is intended for users who are at least 18 years of age or older. If you are under the age of 18, you are not permitted to access or register for the Service.

2. INTELLECTUAL PROPERTY RIGHTS

Unless indicated otherwise, the Service is our proprietary property. All source code, databases, software, website designs, text, photographs, graphics, and other content on the Service (collectively, the "Content") and the trademarks, service marks, and logos (collectively, the "Marks") are owned or licensed by us and are protected by copyright, trademark, and other laws.

The Content and the Marks are provided on the Service "AS IS" for your information and business use solely in connection with your authorized use of the Service. Except as expressly provided in these Terms of Use, no part of the Service, no Content or Marks may be copied, reproduced, uploaded, posted, publicly displayed, encoded, transmitted, distributed, sold, licensed, or otherwise exploited for any purpose whatsoever without our express prior written permission.

Provided that you are eligible to use the Service, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes in accordance with these Terms. We reserve all rights not expressly granted to you in and to the Service, the Content, and the Marks.

Our message-generation logic, including the algorithms, methodology, research mechanisms, and any techniques used to produce personalised messages or outputs from the Service, constitute our confidential information and intellectual property. You may not use the Service, or any outputs you receive from it, for the purpose of inferring, reverse-engineering, replicating, or building equivalent or substantially similar logic, systems, or services in-house or for any third party. You agree not to attempt to derive our message logic from observing or analysing messages or other outputs generated by the Service.

3. USER REPRESENTATIONS

By using the Service, you represent and warrant that: (1) all information you provide will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and update such registration as necessary; (3) you have the legal capacity to enter into these Terms of Use and to comply with them; (4) you are not a minor in the jurisdiction in which you reside; (5) you will abide by these terms; (6) you will not use the Service for any illegal or unauthorized purpose, and your use of the Service will not violate any applicable law or regulation; and (7) you will ensure that your use of any third-party platform in connection with the Service (including LinkedIn) complies with that platform's terms, policies, and acceptable use requirements.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Service or any portion thereof.

4. SUBSCRIPTIONS, BILLING, FREE TRIALS

The Service or certain features of the Service are available only with a paid subscription ("Subscription"). You will be billed in advance on a recurring basis (for example, monthly or annually) depending on the plan you select at the time of purchase and as described on the pricing page or order form.

Automatic renewal:

Unless you cancel before the end of your then-current billing period, your Subscription will automatically renew under the same plan and billing cycle, and you authorize us (and our payment processor) to charge the applicable Subscription fees using your selected payment method.

Cancellation:

You may cancel your Subscription renewal through your account settings (if available) or by contacting us. Cancellation will take effect at the end of your current billing period unless otherwise stated at checkout or in your plan terms. You will continue to have access to the paid features until the end of the current billing period.

Billing information:

You agree to provide accurate and complete billing information, including a valid payment method, and to keep such information up to date. If your payment method fails or cannot be processed, we may suspend or restrict your access to paid features until payment is successfully collected.

Invoices and failed payments:

If automatic billing fails for any reason, we may issue an electronic invoice requiring you to proceed with payment within a specified deadline. We may also use reasonable efforts to retry charges via our payment processor.

Usage-based charges:

Certain features (including API usage or usage-limited plans) may be billed based on usage, credits, quotas, or similar units as described in the Service. Usage is measured by our systems and such measurements will be used for billing purposes.

Metered billing and pay-as-you-go:

These Terms apply to all customers, whether you use the Service manually, via a fixed subscription (including API access on a subscription basis), or on a pay-as-you-go or other metered basis. Where you are on a pay-as-you-go or metered-billing plan: (a) you will be billed monthly in arrears for all usage incurred during that month, with payment due after the end of the billing period; (b) we commit to honour agreed pricing with customers, but we reserve the right to negotiate the price per message (or per unit of usage) at any time, on notice where required by law or your plan terms; (c) we reserve the right to introduce a reasonable minimum subscription or base payment that applies each month in addition to any usage-based variable payment subject to agreement with the customer; and (d) if your usage in a given period increases significantly such that we would otherwise bear substantial cost before your end-of-month payment, we may require you to make an advance or upfront payment, or to pay on an alternative schedule, as agreed directly with the customer. Failure to comply with any such requirement may result in suspension of access or termination.

No refunds:

Except where required by law, all fees are non-refundable. This includes, without limitation, fees paid for partially used billing periods, early cancellation, suspension, termination for breach, or non-use of the Service.

Free trials:

We may, at our sole discretion, offer free trials for a limited time or limited usage. We reserve the right to modify, withdraw, or cancel any free trial offer at any time without notice. Unless stated otherwise, upon expiration of a free trial you will be charged the applicable Subscription fees unless you cancel before the trial ends.

5. USER ACCOUNTS AND SECURITY

To access and use certain features of the Service, you may be required to create an account. When you create an account, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of these Terms and may result in suspension or termination of your account.

You are responsible for safeguarding your login credentials (including passwords and, where applicable, API keys or tokens) and for all activities conducted under your account, whether performed by you or by any person accessing the Service using your credentials.

You agree not to disclose your credentials to any third party and to notify us immediately upon becoming aware of any unauthorized access, breach of security, or suspected compromise of your account or API credentials.

We reserve the right to disable, rotate, or revoke credentials (including API keys) if we reasonably believe they have been compromised, misused, shared in violation of these Terms, or used in a manner that threatens the security or integrity of the Service.

You may not use as a username any name that is not lawfully available for use, or that infringes another party's rights, or that is offensive, vulgar, or obscene.

6. PROHIBITED ACTIVITIES

You may only use the Service as we make it available. The Service may not be used for any purpose other than your internal business purposes as permitted by your subscription or written agreement with us.

By using the Service, you agree not to:

Collect data from our Service directly or indirectly, such as through web scraping or other automated means, except via our explicitly provided APIs or with our written consent.
Trick or mislead us or other users, especially in any attempt to obtain sensitive account information such as passwords or API keys.
Interfere with the Service, including its features, content, rate limits, quotas, technical restrictions, or any limitations on its use.
Use the Service to send spam, unsolicited communications, or communications that violate applicable marketing laws or platform policies.
Use the Service in a manner that is inconsistent with its intended use, including any use that risks platform enforcement actions on third-party platforms.
Engage in unauthorized framing or linking to the Service.
Transmit or post any material that interferes with the operation or maintenance of the Service.
Engage in any conduct that involves data mining or similar data gathering tools, except as expressly permitted through the Service.
Delete or alter any proprietary rights notices on the Service.
Attempt to impersonate another user, misrepresent your identity, or misrepresent your affiliation with any person or entity.
Intentionally interfere with or disrupt the operation of the Service or any networks connected to the Service.
Harass, annoy, intimidate, or threaten any of our employees, agents, contractors, or other users.
Copy or adapt the Service's code, including but not limited to HTML, JavaScript, or other code.
Except as permitted by applicable law, decompile, disassemble, or reverse engineer any of the software used to operate the Service.
Use the Service to distribute malware, scrapers, data mining tools, or other unauthorized software or tools.
Make any use of the Service for the purpose of sending unsolicited or unauthorized advertising or promotional material.
Use the Service to directly or indirectly compete with us or to develop, offer, or promote services substantially similar to or competitive with the Service.
Sell, sublicense, lease, or otherwise transfer your account, access credentials, or API keys to another party.
Attempt to circumvent security measures, access restrictions, usage limits, billing controls, or technological protections implemented by us or by third-party platforms.

7. USER GENERATED CONTRIBUTIONS

The Service may allow you to submit, upload, transmit, or otherwise make available data, prompts, lead information, text, messages, templates, files, or other materials (collectively, "Contributions"), including through the user interface or via APIs.

You are responsible for the Contributions you submit to the Service, including their legality, reliability, and appropriateness. By submitting Contributions, you represent and warrant that:

Your Contributions do not infringe any third-party rights (including intellectual property, privacy, or publicity rights).
You have obtained all rights, permissions, and lawful bases necessary to provide Contributions (including any lead data or personal data).
Your Contributions are not false, misleading, unlawful, or intended to facilitate illegal conduct.
Your Contributions do not violate applicable law, regulation, or ordinance, or third-party platform terms.

Any use of the Service that violates the foregoing provisions violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Service.

8. CONTRIBUTION LICENSE

You retain ownership of your Contributions. By submitting Contributions to the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, reproduce, and display your Contributions solely as necessary to provide, maintain, secure, and improve the Service.

You acknowledge that we may use aggregated and de-identified usage information for analytics, product improvement, and reporting, provided it does not identify you or any individual.

9. SUBMISSIONS

Any feedback, suggestions, ideas, bug reports, or other communications you provide to us regarding the Service (collectively, "Feedback") may be used by us for any purpose, without compensation or obligation to you. You represent that you have the right to submit such Feedback.

For clarity, this section applies to Feedback and does not transfer ownership of your Contributions, customer data, or outputs.

10. SITE MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Service for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, remove or disable files or content that are excessive in size or are in any way detrimental to our systems; and (5) otherwise manage the Service in a manner designed to protect our rights and property and to facilitate the proper functioning of the Service.

We may implement technical measures such as throttling, rate limits, quotas, or temporary suspensions to protect the Service, enforce fair use, or prevent abuse.

11. PRIVACY POLICY

We care about data privacy. Please review our Privacy Policy here. By using the Service, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use.

Where personal data is processed, we will process it in accordance with applicable data protection laws (including UK GDPR where applicable). We implement reasonable technical and organizational measures designed to protect your data. In the event of a data breach requiring notice under applicable law, we will notify you without undue delay and in accordance with legal requirements.

12. TERM AND TERMINATION

These Terms of Use will remain in full force and effect while you use the Service. We may, in our sole discretion, deny access to and use of the Service to any person for any reason or no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms of Use or of any applicable law or regulation.

We may terminate or suspend your use or participation in the Service or delete your account at any time, without warning and at our sole discretion, including (without limitation) if: (a) you breach these Terms; (b) your payment fails or is overdue; (c) your use creates risk to the Service, other users, or third parties; or (d) a third-party platform restriction (including LinkedIn enforcement actions) materially impairs the Service's ability to function in connection with your intended use.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name or a fake or borrowed name, or the name of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action.

13. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to remove or discontinue all or any part of the Service at any time and for any reason without notice to you. We make no guarantee that the Service will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Service, resulting in interruptions, delays, or errors.

You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Service during any downtime or discontinuance. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Service or to supply any corrections, updates, or releases.

Where planned maintenance is feasible, we will make reasonable efforts to communicate it in advance, but we do not guarantee specific notice periods.

14. GOVERNING LAW

These terms and conditions are governed by and interpreted in accordance with the laws of the United Kingdom, excluding the use of the United Nations Convention on Contracts for the International Sale of Goods. If your residence is in the EU, you are a consumer and possess the rights granted to you by the provisions of the law of your country.

15. DISPUTE RESOLUTION

Informal Negotiations:

To expedite and reduce the cost of any dispute, controversy, or claim related to these terms (each a "Claim"), the parties involved (each a "Party") will first attempt to resolve any such Claim informally for at least thirty (30) days before initiating any arbitration or court proceeding.

Binding Arbitration:

Any Claim arising out of or related to these terms shall be settled by arbitration in accordance with the Rules of the European Court of Arbitration, which is part of the European Centre of Arbitration having its seat in Strasbourg and which are in force at the time the request for arbitration is made and of which this agreement constitutes acceptance. The seat of arbitration shall be the United Kingdom. The language of the arbitration shall be English. The governing law of the agreement shall be the substantive law of the United Kingdom. The parties agree that any arbitration shall be limited to the Claim between the parties. To the full extent permitted by law, (a) no arbitration shall be joined with any other; (b) there is no right or authority for any Claim to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration:

The parties agree that the following disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Claim seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Claim related to or arising from allegations of piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Claim falling within that portion of this provision found to be illegal or unenforceable and such Claim shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and you agree to submit to the personal jurisdiction of that court.

16. CORRECTIONS

There may be typographical inaccuracies, errors, or omissions on the Service, and various features may be unavailable. We reserve the right to correct any errors or omissions, and to modify or update the Service at any time without notice.

17. DISCLAIMER

The Service is provided on an "as is" and "as available" basis. You agree that your use of the Service will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Service and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Without limiting the foregoing, we do not warrant or represent that outputs, recommendations, generated messages, analyses, or other results produced by the Service will be accurate, complete, or suitable for any particular purpose. You are responsible for reviewing and validating outputs before use.

We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers.

18. LIMITATIONS OF LIABILITY

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Service.

Notwithstanding anything to the contrary contained herein, our liability to you for any cause and regardless of the form of the action will at all times be limited to the lesser of the amount paid, if any, by you to us during the six-month period prior to any cause of action arising or $294.00 USD.

Certain U.K., EU, U.S. state, and international laws do not allow limitations of implied warranties or the exclusion or limitation of certain damages, so these laws may apply to you. Some or all of the above disclaimers or limitations may not apply to you, and you may have additional rights.

19. INDEMNIFICATION

You agree to defend, indemnify, and hold us and our subsidiaries, affiliates, partners, and employees harmless from any liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of: (1) your use of the Service; (2) any breach of these terms; (3) any breach of representations and warranties set forth in these terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights or privacy rights; or (5) your violation of any applicable laws, regulations, or third-party platform terms (including marketing, anti-spam, and data protection rules).

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter which is subject to indemnification by you, in which event you agree to cooperate, at your expense, with our defense of such claims.

20. USER DATA

We will maintain data on the Service, such as data related to the usage of the Service. Regular routines for data backup may be in place, but we do not guarantee that there will be no loss or corruption of data.

You are solely responsible for all data that you upload, transmit, or generate through any activity you perform using the Service and for maintaining appropriate backups. You agree that we shall have no liability for any loss of or damage to such data.

Where your use depends on third-party platforms (including LinkedIn or others), you acknowledge that those platforms may change, restrict, or suspend access, and we are not liable for disruptions caused by such third parties.

21. ELECTRONIC COMMUNICATIONS, TRANSACTIONS AND SIGNATURES

The use of emails, messaging, and computing constitutes electronic communications. You consent to and agree that notices, disclosures, and other communications sent to you electronically, via email or posted on the Service, satisfy any requirement that such communications be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means.

22. MISCELLANEOUS

The Terms of Use are governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law. If any provision of these Terms of Use or part thereof is deemed to be unlawful or unenforceable, that provision or part thereof shall be deemed severable from the remainder of these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

No joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms of Use or your use of the Service.

You acknowledge that these Terms of Use are an agreement between you and us, and that these Terms of Use shall not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.